{"id":4816,"date":"2022-09-14T20:04:30","date_gmt":"2022-09-14T18:04:30","guid":{"rendered":"https:\/\/www.grintoura.fr\/?page_id=4816"},"modified":"2023-08-15T15:09:51","modified_gmt":"2023-08-15T13:09:51","slug":"cgv-client","status":"publish","type":"page","link":"https:\/\/www.grintoura.fr\/en\/cgv-client\/","title":{"rendered":"CGV Grinmarket-Client"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"4816\" class=\"elementor elementor-4816\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1079bed elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1079bed\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-29ea039\" data-id=\"29ea039\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cc0e06a elementor-widget elementor-widget-heading\" data-id=\"cc0e06a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">CONDITIONS GENERALES D\u2019UTILISATION DU SERVICE\n<br \/> CLIENT<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8ea09d5 elementor-widget elementor-widget-text-editor\" data-id=\"8ea09d5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul><li><strong><span style=\"font-family: Times New Roman, serif;\"><span style=\"font-size: medium;\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Pr\u00e9ambule<\/span><\/span><\/span><\/span><\/strong><\/li><\/ul><p align=\"justify\"><span style=\"font-family: Times New Roman, serif;\"><span style=\"font-size: medium;\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">GRINTOURA propose une plateforme de commerce, www.grinmarket.fr , permettant \u00e0 des consommateurs (ci-apr\u00e8s \u00ab\u00a0Clients\u00a0\u00bb) de rentrer en relation avec des Vendeurs ou Prestataires professionnels (ci-apr\u00e8s \u00ab\u00a0Vendeurs \u00bb) en se connectant \u00e0 l\u2019adresse www.<\/span><\/span>grintmarket.fr<span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">, (ci-apr\u00e8s le \u00ab\u00a0Site\u00a0\u00bb). <\/span><\/span><\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Times New Roman, serif;\"><span style=\"font-size: medium;\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Le Site est une plateforme de mise en relation entre Clients et Vendeurs ou Prestataires (ci-apr\u00e8s le \u00ab\u00a0Service\u00a0\u00bb), exclusivement r\u00e9serv\u00e9e au commerce de produits ou prestations de services divers (ci-apr\u00e8s les \u00ab\u00a0Produits\u00a0\u00bb) pr\u00e9sent\u00e9s \u00e0 prix fermes et non n\u00e9gociables.<\/span><\/span><\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Times New Roman, serif;\"><span style=\"font-size: medium;\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">GRINTOURA, soci\u00e9t\u00e9 par actions simplifi\u00e9e dont le si\u00e8ge social est situ\u00e9 \u00e0 TRUCHTERSHEIM (67370) 13 rue des faisans, immatricul\u00e9e au registre du commerce et des soci\u00e9t\u00e9s de STRASBOURG sous le num\u00e9ro 905 288 767, exploite le Site.\u00a0<\/span><\/span><\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Times New Roman, serif;\"><span style=\"font-size: medium;\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">En utilisant le Service, le Client accepte de se soumettre aux pr\u00e9sentes Conditions G\u00e9n\u00e9rales d&rsquo;Utilisation Client (ci-apr\u00e8s les \u00ab\u00a0CGU Client \u00ab\u00a0) sans restriction ni r\u00e9serve. Cette acceptation se mat\u00e9rialise par un clic de validation lors de son inscription sur le Site.<!-- Cela sera-t-il possible\u00a0? --><\/span><\/span><\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Times New Roman, serif;\"><span style=\"font-size: medium;\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">La relation entre GRINTOURA et le Vendeur ou le Prestataire est soumise aux Conditions G\u00e9n\u00e9rales d\u2019Utilisation Vendeur notifi\u00e9es et accept\u00e9es par lesdits Vendeurs ou Prestataire. <\/span><\/span><\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Times New Roman, serif;\"><span style=\"font-size: medium;\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Les ventes r\u00e9alis\u00e9es par l&rsquo;interm\u00e9diaire du Service entre les Clients et les Vendeurs ou Prestataires sont quant \u00e0 elles r\u00e9gies par les conditions g\u00e9n\u00e9rales de vente ou les conditions pr\u00e9cis\u00e9es par chaque Vendeur ou Prestataire.<\/span><\/span><\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Times New Roman, serif;\"><span style=\"font-size: medium;\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">GRINTOURA se r\u00e9serve la possibilit\u00e9 de modifier les pr\u00e9sentes CGU Client. Toute modification prendra effet dans le d\u00e9lai de 72 heures pour les Produits en ligne. Elles ne s&rsquo;appliqueront pas pour les transactions en cours au moment de leur entr\u00e9e en vigueur.<\/span><\/span><\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Times New Roman, serif;\"><span style=\"font-size: medium;\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">GRINTOURA met \u00e0 la disposition les pr\u00e9sentes CGU Client \u00e0 l\u2019adresse suivante: \u00a0 \u00a0https:\/\/www.grintoura.fr\/conditions-generales-dutilisation-de-ventes\/ <\/span><\/span><\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Times New Roman, serif;\"><span style=\"font-size: medium;\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Chaque Client s\u2019engage \u00e0 les consulter r\u00e9guli\u00e8rement pour rester inform\u00e9 de toute \u00e9ventuelle mise \u00e0 jour.<\/span><\/span><\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Times New Roman, serif;\"><span style=\"font-size: medium;\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Les droits et obligations qui d\u00e9coulent de la relation entre GRINTOURA et le Client sont personnels, incessibles et non transf\u00e9rables.<\/span><\/span><\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Times New Roman, serif;\"><span style=\"font-size: medium;\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Les Services propos\u00e9s par le Site ne peuvent \u00eatre utilis\u00e9s que par des personnes \u00e2g\u00e9es de 18 ans et plus.<\/span><\/span><\/span><\/span><\/p><h3 class=\"western\" align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">1. OBJET<\/span><\/span><\/h3><p align=\"justify\"><span style=\"font-family: Times New Roman, serif;\"><span style=\"font-size: medium;\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Les pr\u00e9sentes CGU Client ont pour objet de d\u00e9finir les conditions dans lesquelles GRINTOURA met \u00e0 la disposition des Clients, sur le Site, les outils technologiques leur permettant d\u2019acheter les Produits propos\u00e9s par les Vendeurs ou les Prestataires. <\/span><\/span><\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Times New Roman, serif;\"><span style=\"font-size: medium;\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Le Site est ainsi d\u00e9di\u00e9 \u00e0 la commercialisation de produits ou de prestations de services \u00e0 destination des clients (ci-apr\u00e8s les \u00ab\u00a0Clients\u00a0\u00bb) par des Vendeurs ou des Prestataires.\u00a0<\/span><\/span><\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Times New Roman, serif;\"><span style=\"font-size: medium;\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Dans ce cadre, il est rappel\u00e9 que GRINTOURA intervient en tant qu\u2019op\u00e9rateur de plateforme num\u00e9rique, comme simple interm\u00e9diaire. Son r\u00f4le est limit\u00e9 \u00e0 l\u2019h\u00e9bergement des Offres de Produits sur le Site et \u00e0 la mise en relation des Clients avec les Vendeurs ou les Prestataires.\u00a0<\/span><\/span><\/span><\/span><\/p><p align=\"justify\"><a name=\"_Hlk95218155\"><\/a> <span style=\"font-family: Times New Roman, serif;\"><span style=\"font-size: medium;\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Tout Client est inform\u00e9 du fait que GRINTOURA agit uniquement en tant qu\u2019interm\u00e9diaire dans une vente de Produit effectivement vendu par un Vendeur ou Prestataire tiers.\u00a0<\/span><\/span><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><b>Il est rappel\u00e9 qu&rsquo;en aucun cas, GRINTOURA ne peut \u00eatre consid\u00e9r\u00e9e comme le vendeur des Produits achet\u00e9s par le biais du Site et que seul le Vendeur ou le Prestataire, dont l&rsquo;identit\u00e9 est indiqu\u00e9e sur la Fiche Produit et d\u00e9taill\u00e9e dans les CGV de chaque Vendeur ou Prestataire accessible \u00e9galement depuis la Fiche Produit, est le cocontractant du Client pour la vente des Produits.<\/b><\/span><\/span><\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Times New Roman, serif;\"><span style=\"font-size: medium;\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><b>2. DEFINITIONS<\/b><\/span><\/span><\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Times New Roman, serif;\"><span style=\"font-size: medium;\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Les termes indiqu\u00e9s par une Majuscule, ont la signification suivante dans les pr\u00e9sentes Conditions G\u00e9n\u00e9rales :<\/span><\/span><\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">\u00ab\u00a0<\/span><\/span><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><b>Client\u00a0<\/b><\/span><\/span><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">\u00bb : d\u00e9signe tout acheteur, personne physique ou morale, acc\u00e9dant au Site et proc\u00e9dant \u00e0 une Commande de Produits aupr\u00e8s d\u2019un Vendeur ou d\u2019un Prestataire.\u00a0<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">\u00ab\u00a0<\/span><\/span><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><b>Commande\u00a0<\/b><\/span><\/span><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">\u00bb : d\u00e9signe l\u2019achat d\u2019un ou de plusieurs Produits r\u00e9alis\u00e9 par un Client sur le Site.\u00a0<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">\u00ab\u00a0<\/span><\/span><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><b>Contenus<\/b><\/span><\/span><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">\u00a0\u00bb : d\u00e9signe l\u2019ensemble des informations, textes, logos, marques, animations, dessins et mod\u00e8les, photographies, donn\u00e9es, liens hypertextes, et de fa\u00e7on g\u00e9n\u00e9rale tous les \u00e9l\u00e9ments et contenus du Vendeur ou du Prestataire publi\u00e9s sur le Site.\u00a0<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">\u00ab\u00a0<\/span><\/span><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><b>Conditions G\u00e9n\u00e9rales de Vente<\/b><\/span><\/span><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">\u00a0\u00bb ou \u00ab\u00a0<\/span><\/span><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><b>CGV\u00a0<\/b><\/span><\/span><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">\u00bb : d\u00e9signe le contrat du Vendeur ou du Prestataire encadrant la Commande de Produit entre le Vendeur ou le Prestataire et le Client. Chaque Vendeur ou Prestataire fournit ses propres CGV afin d\u2019encadrer la vente de ses Produits par l\u2019interm\u00e9diaire du Site.\u00a0<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">\u00ab\u00a0<\/span><\/span><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><b>Compte Client<\/b><\/span><\/span><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">\u00a0\u00bb : d\u00e9signe l\u2019interface permettant au Client d\u2019acc\u00e9der \u00e0 son espace priv\u00e9 en ligne, de le configurer et de suivre les Commandes effectu\u00e9es aupr\u00e8s des Vendeurs ou des Prestataires. L\u2019acc\u00e8s au Compte Client se fait gr\u00e2ce \u00e0 des Identifiants.\u00a0<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">\u00ab\u00a0<\/span><\/span><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><b>Etablissement de paiement<\/b><\/span><\/span><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"> \u00bb d\u00e9signe la soci\u00e9t\u00e9 d\u00e9tentrice d\u2019un agr\u00e9ment bancaire, la soci\u00e9t\u00e9 STRIPE France<\/span><\/span><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">, fournissant sur le Site des services de paiement aux Clients, afin de leur permettre d\u2019effectuer les paiements en ligne. <\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">La soci\u00e9t\u00e9 STRIPE France est une soci\u00e9t\u00e9 SARL unipersonnelle, au capital social de mille (1000\u20ac) euros, dont le si\u00e8ge social est situ\u00e9 10 boulevard Haussmann 75009 Paris et immatricul\u00e9e au Registre du commerce et des soci\u00e9t\u00e9s de Paris sous le num\u00e9ro 807572011, habilit\u00e9e \u00e0 exercer son activit\u00e9 en France, en qualit\u00e9 d\u2019\u00e9tablissement de monnaie \u00e9lectronique agr\u00e9\u00e9 par l&rsquo;ACPR.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">\u00ab\u00a0<\/span><\/span><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><b>Identifiants\u00a0<\/b><\/span><\/span><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">\u00bb : d\u00e9signent pour le Client, <\/span><\/span><span style=\"font-family: Calibri Light, serif;\">l\u2019adresse \u00e9lectronique du Client et le mot de passe d\u00e9fini par ce dernier, n\u00e9cessaires \u00e0 l\u2019acc\u00e8s \u00e0 son <\/span><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Compte Client en ligne.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">\u00ab\u00a0<\/span><\/span><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><b>Offre de Produit<\/b><\/span><\/span><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">\u00a0\u00bb\u00a0: d\u00e9signe l\u2019offre de Produits propos\u00e9e par le Vendeur ou le Prestataire qui est constitu\u00e9e des \u00e9l\u00e9ments suivants : un prix, une fiche Produit, une quantit\u00e9 en stock ou un cr\u00e9neau disponible.\u00a0<\/span><\/span><\/p><p align=\"justify\"><a name=\"_Hlk95300505\"><\/a> <span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">\u00ab\u00a0<\/span><\/span><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><b>Produits\u00a0<\/b><\/span><\/span><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">\u00bb : d\u00e9signe tout produit pouvant \u00eatre vendu par les Vendeurs aux Clients ou toute prestation de service propos\u00e9e par un Prestataire aux Clients via le Site.\u00a0<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">\u00ab\u00a0<\/span><\/span><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><b>Services\u00a0<\/b><\/span><\/span><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">\u00bb : d\u00e9signe l\u2019ensemble des services propos\u00e9s par GRINTOURA<\/span><\/span><i> <\/i><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">aux Clients par l\u2019interm\u00e9diaire du Site et notamment la mise en relation des Clients avec les Vendeurs ou les Prestataires.\u00a0<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">\u00ab\u00a0<\/span><\/span><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><b>Site\u00a0<\/b><\/span><\/span><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">\u00bb : d\u00e9signe la plateforme en ligne accessible \u00e0 partir du Site www.grintoura<\/span><\/span><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">.fr \u00a0ou du Site www.grinmarket.fr .<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"> Le Site est un espace sur lequel seuls des Vendeurs ou Prestataires tiers vendent des Produits, par l\u2019interm\u00e9diaire de GRINTOURA agissant en tant qu\u2019op\u00e9rateur de plateforme en ligne (interm\u00e9diaire).\u00a0<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">\u00ab\u00a0<\/span><\/span><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><b>Utilisateur\u00a0<\/b><\/span><\/span><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">\u00bb : d\u00e9signe de fa\u00e7on g\u00e9n\u00e9rique toute personne qui acc\u00e8de et navigue sur le Site, qu\u2019il soit Vendeur, Prestataire, Client, ou simple internaute.\u00a0<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">\u00ab\u00a0<\/span><\/span><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><b>Vendeur\u00a0<\/b><\/span><\/span><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">\u00bb ou \u00ab\u00a0<\/span><\/span><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><b>Prestataire<\/b><\/span><\/span><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">\u00a0\u00bb : d\u00e9signe tout vendeur ou prestataire professionnel ayant souscrit aux Services propos\u00e9s par GRINTOURA<\/span><\/span><i> <\/i><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">et dont les Produits sont vendus aux Clients sur le Site.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><b>3. CONDITIONS D\u2019ACCES AU SITE ET NATURE DES SERVICES <\/b><\/span><\/span><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><b>PROPOSES AUX CLIENTS<\/b><\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Tout Utilisateur peut acc\u00e9der au Site et b\u00e9n\u00e9ficier des Services d\u00e9crits ci-apr\u00e8s.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Chaque Utilisateur a la possibilit\u00e9 de consulter gratuitement les Produits r\u00e9f\u00e9renc\u00e9s sur le Site en vue de les acqu\u00e9rir et ainsi de devenir Client.\u00a0<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><b>3.1. Condition d\u2019acc\u00e8s au Site<\/b><\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><b>3.1.1 Cr\u00e9ation du Compte Client<\/b><\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Tout Utilisateur souhaitant avoir un acc\u00e8s \u00e0 l\u2019ensemble des fonctionnalit\u00e9s propos\u00e9es par le Site devra pr\u00e9alablement se cr\u00e9er, sur le Site, un Compte Client pour devenir Client. <\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">La cr\u00e9ation du Compte Client permettra au Client d\u2019acheter les Produits pr\u00e9sent\u00e9s sur le Site.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">L\u2019inscription sur le Site en tant que Client est gratuite.<\/span><\/span><\/p><p align=\"justify\"><a name=\"_Hlk95218263\"><\/a> <span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Pour cr\u00e9er un Compte Client, l\u2019Utilisateur est invit\u00e9 \u00e0 fournir certaines informations telles que :<\/span><\/span><\/p><ul><li><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Nom\u00a0<\/span><\/span><\/p><\/li><li><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Pr\u00e9nom<\/span><\/span><\/p><\/li><li><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Adresse \u00e9lectronique<\/span><\/span><\/p><\/li><li><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Nom d&rsquo;utilisateur<\/span><\/span><\/p><\/li><li><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Se cr\u00e9er un mot de passe<\/span><\/span><\/p><\/li><\/ul><p align=\"justify\"><a name=\"_Hlk95218338\"><\/a> <span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">L\u2019Utilisateur souhaitant devenir Client s\u2019engage \u00e0 fournir des donn\u00e9es exactes, loyales et \u00e0 jour, qui ne portent pas atteinte, \u00e0 quelque titre que ce soit, aux droits des tiers.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Le Client s\u2019engage \u00e0 ne cr\u00e9er qu\u2019un seul et unique Compte Client. <\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">GRINTOURA d\u00e9cline toute responsabilit\u00e9 quant aux cons\u00e9quences dommageables que pourrait avoir l\u2019utilisation de Comptes Clients multiples pour un seul Client.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Le Client est enti\u00e8rement responsable de l\u2019exactitude et de la mise \u00e0 jour des donn\u00e9es communiqu\u00e9es dans le cadre de l\u2019ouverture et de la gestion de son Compte Client.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Le Client sera seul responsable de l&rsquo;utilisation de ses Identifiants ou des actions faites par l&rsquo;interm\u00e9diaire de son Compte Client.\u00a0<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Dans le cas o\u00f9 un Client divulguerait ou utiliserait ses Identifiants de fa\u00e7on contraire \u00e0 leur destination, GRINTOURA pourra alors suspendre l\u2019utilisation du Compte Client.\u00a0<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">En aucun cas, GRINTOURA ne saurait \u00eatre tenu responsable en cas d\u2019usurpation de l\u2019identit\u00e9 d\u2019un Client. <\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Tout acc\u00e8s et action effectu\u00e9 \u00e0 partir du Compte Client d\u2019un Client sera pr\u00e9sum\u00e9 \u00eatre effectu\u00e9 par ce Client, dans la mesure o\u00f9 GRINTOURA n\u2019a pas pour obligation et ne dispose pas des moyens techniques lui permettant de s\u2019assurer de l\u2019identit\u00e9 des personnes ayant acc\u00e8s au Site \u00e0 partir d\u2019un Compte Client.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Toute perte, d\u00e9tournement, ou utilisation non autoris\u00e9e des Identifiants d\u2019un Client et leurs cons\u00e9quences rel\u00e8vent de la seule responsabilit\u00e9 du Client, ce dernier \u00e9tant tenu d\u2019en avertir le Site, sans d\u00e9lai, par courriel adress\u00e9 \u00e0 l\u2019adresse suivante : reclamations@grinmarket.fr \u00a0<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><b>3.1.2. Fermeture du Compte Client<\/b><\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Le Client peut \u00e0 tout moment fermer son Compte Client en adressant un courriel \u00e0 l\u2019adresse suivante : \u00a0reclamations@grinmarket.fr.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Le Site proc\u00e9dera sous <\/span><\/span><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">5 jours<\/span><\/span><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"> \u00e0 une d\u00e9sactivation du Compte Client et adressera au Client un courriel lui confirmant la cl\u00f4ture de son Compte et la suppression d\u00e9finitive de l\u2019ensemble de ses donn\u00e9es sur le Site, exception faite des \u00e9l\u00e9ments dont la conservation est requise par la loi.\u00a0<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><b>3.2. Services offerts aux Utilisateurs\u00a0<\/b><\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Le principal Service propos\u00e9 par GRINTOURA consiste \u00e0 offrir \u00e0 tout Utilisateur la possibilit\u00e9 de consulter les Produits r\u00e9f\u00e9renc\u00e9s sur le Site et lui permettre d\u2019entrer en relation avec un Vendeur ou Prestataire afin d\u2019acheter un Produit apr\u00e8s avoir cr\u00e9\u00e9 un Compte Client.\u00a0<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">En se cr\u00e9ant un Compte Client, tout Client pourra acc\u00e9der aux fonctionnalit\u00e9s suivantes : \u00a0<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><b>3.2.1. Commandes de Produits<\/b><\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Tout Client aura la possibilit\u00e9 de passer une Commande de Produits propos\u00e9s par les Vendeurs ou les Prestataires via le Site. \u00a0<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Toute Commande de Produits sera r\u00e9gie par les Conditions G\u00e9n\u00e9rales de Vente des Vendeurs ou Prestataires s\u00e9lectionn\u00e9s et mises \u00e0 disposition du Client selon des modalit\u00e9s d\u00e9finies par le Vendeur ou le Prestataire. \u00a0\u00a0<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">L\u2019ensemble des Offres de Produits des Vendeurs ou Prestataires sont cr\u00e9\u00e9es et renseign\u00e9es par les Vendeurs ou Prestataires qui sont seuls responsables du descriptif fourni, de la conformit\u00e9 du Produit et de la d\u00e9termination du prix de vente. <\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Le prix s\u2019entend, toutes taxes comprises (TTC) et choix du transport compris, hors frais de service. Des frais de service sont factur\u00e9s par GRINTOURA au Client (ci-apr\u00e8s les \u00ab Frais de Service \u00bb) et sont ajout\u00e9s au prix du Produit et avant la validation finale de la Commande. Ces frais de service correspondent au taux de 8 % du montant total du Produit. <\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Les Frais de Service pourront faire l\u2019objet d\u2019un remboursement en cas d\u2019exercice du droit de r\u00e9tractation ou dans le cas o\u00f9 le Vendeur ou le Prestataire accepte l\u2019annulation de la Commande et rembourse le montant total de la Commande. Le Vendeur ou Prestataire s\u2019engage \u00e0 ne pas encourager ni conseiller le Client \u00e0 contourner ou \u00e9viter le paiement des Frais de Service factur\u00e9s par GRINTOURA, et le Client s\u2019engage \u00e0 ne pas contourner ou \u00e9viter le paiement des Frais de Service.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><u>GRINTOURA recommande aux Clients de bien prendre connaissance des CGV et de la politique de retour du Vendeur ou Prestataire indiqu\u00e9es par ce dernier et de v\u00e9rifier le contenu de la Commande<\/u><\/span><\/span><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">.\u00a0<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Apr\u00e8s avoir confirm\u00e9 le contenu de sa Commande et accept\u00e9 son obligation de paiement de la Commande, le Client validera d\u00e9finitivement sa Commande par son paiement effectif. La Commande ne sera valide et prise en compte qu\u2019\u00e0 compter de l\u2019acceptation de la Commande par le Vendeur ou le Prestataire et du paiement du prix du ou des Produit(s). Le paiement sera effectu\u00e9 par l\u2019interm\u00e9diaire de l\u2019Etablissement de paiement.\u00a0<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Le Client est inform\u00e9 de l\u2019acceptation de la Commande par le Vendeur ou le Prestataire par l\u2019envoi d\u2019un courriel de confirmation de Commande. Le Vendeur ou le Prestataire dispose de quarante-huit (48) heures ouvr\u00e9es pour accepter la Commande. <\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Le Site communique ensuite par courriel au Client l\u2019acceptation ou le d\u00e9faut de r\u00e9ponse du Vendeur ou Prestataire.\u00a0<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">A la confirmation par le Vendeur ou par le Prestataire, le Client est d\u00e9bit\u00e9 par le Site du montant des Produits achet\u00e9s.\u00a0<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">A d\u00e9faut de r\u00e9ponse du Vendeur ou du Prestataire dans un d\u00e9lai de quarante-huit (48) heures ouvr\u00e9es, le Client n\u2019est en aucun cas d\u00e9bit\u00e9 du montant de la Commande qui est alors automatiquement annul\u00e9e.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">GRINTOURA se r\u00e9serve le droit de bloquer la commande du Client dans l&rsquo;hypoth\u00e8se o\u00f9 le d\u00e9bit n&rsquo;a pas \u00e9t\u00e9 possible.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Chaque Produit mis en vente par le biais du Site est d\u00e9crit sur une fiche Produit qui lui sera consacr\u00e9e (la \u00ab Fiche Produit \u00bb).<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><b>3.2.2. Fiche Produit<\/b><\/span><\/span><\/p><p align=\"justify\"><a name=\"_Hlk95301025\"><\/a> <span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">La Fiche Produit contient notamment les \u00e9l\u00e9ments suivants :<\/span><\/span><\/p><ul><li><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Le nom du ou des Vendeurs ou Prestataires proposant le Produit, avec un lien vers les mentions relatives \u00e0 l&rsquo;identit\u00e9 du Vendeur ou du Prestataire\u00a0et ses CGV\u00a0;<\/span><\/span><\/p><\/li><li><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">La description du Produit et de ses caract\u00e9ristiques essentielles ;<\/span><\/span><\/p><\/li><li><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Eventuellement, une photographie du Produit\u00a0;<\/span><\/span><\/p><\/li><li><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Le prix du Produit fix\u00e9 par chaque Vendeur ou Prestataire\u00a0;<\/span><\/span><\/p><\/li><li><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">La disponibilit\u00e9 du Produit\u00a0;<\/span><\/span><\/p><\/li><li><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">L&rsquo;\u00e9ventuelle garantie commerciale accord\u00e9e par le Vendeur pour le Produit.<\/span><\/span><\/p><\/li><\/ul><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><b>3.2.3. Moyens de paiement accept\u00e9s<\/b><\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Les moyens de paiement accept\u00e9s pour toute Commande pass\u00e9e sur le Site sont :<\/span><\/span><\/p><ul><li><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Carte bancaire : Carte Bleue, VISA, MasterCard,\u00a0<\/span><\/span><\/p><\/li><li><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Virement bancaire.<\/span><\/span><\/p><\/li><\/ul><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Il est pr\u00e9cis\u00e9 que les moyens de paiement propos\u00e9s par GRINTOURA aux Clients sont fournis par l\u2019Etablissement de paiement.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><b>3.2.4. Gestion des Commandes\u00a0<\/b><\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">En cr\u00e9ant un Compte Client, le Client pourra suivre et g\u00e9rer ses Commandes en cours. <\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Le Client pourra acc\u00e9der \u00e0 l\u2019historique de l\u2019ensemble de ses Commandes.\u00a0<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Il est rappel\u00e9 qu\u2019en qualit\u00e9 de vendeur des Produits, le Vendeur ou le Prestataire est responsable de la bonne ex\u00e9cution du processus de vente des Produits sur le Site vis-\u00e0-vis du Client (traitement et suivi de la Commande, retrait ou r\u00e9alisation du Produit, service Clients et service apr\u00e8s-vente).\u00a0<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Les Offres de Produits et l\u2019ensemble des indications sur les prix et les descriptions des Produits sont \u00e9tablies exclusivement par les Vendeurs ou Prestataires et restent sous leur enti\u00e8re responsabilit\u00e9.\u00a0<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Le Client a la possibilit\u00e9 de contacter directement le Vendeur ou le Prestataire d&rsquo;un Produit, par le biais de la messagerie disponible sur son Compte Client, une fois la commande de Produit pass\u00e9e aupr\u00e8s du Vendeur ou du Prestataire.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Les questions du Client pourront porter sur le Produit lui-m\u00eame, le retrait ou la r\u00e9alisation du Produit, le service apr\u00e8s-vente, ou tout autre motif.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">La r\u00e9ponse du Vendeur ou du Prestataire pourra \u00eatre consult\u00e9e par le Client, sur son Compte Client.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><b>4. SPECIFICATIONS TECHNIQUES<\/b><\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Pour acc\u00e9der \u00e0 son Compte Client et pouvoir suivre ses commandes en cours, le Client doit \u00eatre \u00e9quip\u00e9 de tous les outils n\u00e9cessaires, notamment les outils informatiques et logiciels ad\u00e9quats. <\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Les acc\u00e8s au Compte Client sont plac\u00e9s sous la seule garde et la seule responsabilit\u00e9 du Client et se font au moyen d\u2019Identifiants. Pour des raisons de s\u00e9curit\u00e9, le Client s\u2019interdit de communiquer ses Identifiants \u00e0 des tiers.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Times New Roman, serif;\"><span style=\"font-size: medium;\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Les \u00e9quipements n\u00e9cessaires \u00e0 l\u2019acc\u00e8s et \u00e0 l\u2019utilisation du Site sont \u00e0 la charge du Client, de m\u00eame que les frais de t\u00e9l\u00e9communications \u00e9ventuellement induits par leur utilisation.<\/span><\/span><\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Il incombe au Client de prot\u00e9ger ses \u00e9quipements techniques notamment contre toute forme de contamination par des virus et\/ou de tentative d&rsquo;intrusion et d\u2019effectuer toutes sauvegarde de ses donn\u00e9es, <\/span><\/span><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">GRINTOURA<\/span><\/span><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"> ou le Vendeur ou le Prestataire ne pouvant en \u00eatre tenus pour responsable.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Le Client est seul responsable de l&rsquo;utilisation qu\u2019il peut faire des services propos\u00e9s et ne saurait tenir responsable <\/span><\/span><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">GRINTOURA<\/span><\/span><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"> ou le Vendeur ou le Prestataire pour toute r\u00e9clamation et\/ou proc\u00e9dure faite \u00e0 son encontre.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Par ailleurs, le Client s\u2019engage \u00e0 faire son affaire personnelle de toute r\u00e9clamation et\/ou proc\u00e9dure form\u00e9e contre le Vendeur, le Prestataire et\/ou <\/span><\/span><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">GRINTOURA <\/span><\/span><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">et qui se rattacherait \u00e0 son utilisation du service.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">GRINTOURA<\/span><\/span><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"> ou le Vendeur ou le Prestataire se r\u00e9servent le droit d&rsquo;apporter \u00e0 leurs services toutes les modifications et am\u00e9liorations qu&rsquo;ils jugeront n\u00e9cessaires ou utiles et ne seront pas responsables des dommages de toute nature pouvant survenir de ce fait. Par ailleurs, <\/span><\/span><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">GRINTOURA<\/span><\/span><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"> ou le Vendeur ou Prestataire se r\u00e9servent le droit, sans pr\u00e9avis ni indemnit\u00e9, d&rsquo;arr\u00eater temporairement ou d\u00e9finitivement un service ou l&rsquo;ensemble des services propos\u00e9s par chacun d\u2019eux sur le Site. Ils ne seront pas responsables des dommages de toute nature pouvant survenir de ce fait.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Times New Roman, serif;\"><span style=\"font-size: medium;\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><b>5. ROLE DE GRINTOURA<\/b><\/span><\/span><\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Le Site consiste \u00e0 mettre en relation, par voie \u00e9lectronique, les Clients et les Vendeurs ou Prestataires en vue de l\u2019achat de Produits. GRINTOURA agit comme interm\u00e9diaire et op\u00e9rateur de plateforme en ligne.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Il est pr\u00e9cis\u00e9 au Client que GRINTOURA n\u2019exerce aucun contr\u00f4le sur la r\u00e9alisation des ventes de Produits et n\u2019intervient pas dans la transaction op\u00e9r\u00e9e entre le Client et le Vendeur ou le Prestataire.\u00a0<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Le contrat de vente ou de prestation de services entre le Vendeur ou le Prestataire et le Client (<\/span><\/span><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><i>c\u2019est-\u00e0-dire l\u2019accord sur le prix, le ou les Produits command\u00e9s et leurs conditions de commercialisation)<\/i><\/span><\/span><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"> est donc conclu exclusivement et directement entre le Client et le Vendeur ou le Prestataire, GRINTOURA intervenant comme simple interm\u00e9diaire technique.\u00a0<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Les Offres de Produits et l\u2019ensemble des indications sur les prix et les descriptions des Produits sont \u00e9tablies exclusivement par les Vendeurs ou les Prestataires et restent sous leur enti\u00e8re responsabilit\u00e9.\u00a0<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">En tant qu\u2019op\u00e9rateur de plateforme en ligne, GRINTOURA agit de mani\u00e8re neutre et transparente.\u00a0Le Client est inform\u00e9, dans l\u2019Offre correspondant \u00e0 chaque Produit s\u00e9lectionn\u00e9, du nom du Vendeur ou du Prestataire et des qualit\u00e9s du Produit. Chaque fiche descriptive correspondant au Produit \u00e9tant r\u00e9alis\u00e9e par le Vendeur ou le Prestataire, sans contr\u00f4le de GRINTOURA.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Il est pr\u00e9cis\u00e9 que GRINTOURA n\u2019entretient aucun lien capitalistique ou de quelconque d\u00e9pendance juridique avec les Vendeurs ou Prestataires r\u00e9f\u00e9renc\u00e9s sur le Site de nature \u00e0 influencer le classement ou le r\u00e9f\u00e9rencement des Produits.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Les Offres de Produits sur le Site sont pr\u00e9sent\u00e9es par le biais d\u2019un moteur de recherche th\u00e9matique fonctionnant gr\u00e2ce \u00e0 des mots cl\u00e9s. <\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Lors de la recherche dans le moteur de recherche, le classement des Offres de Produits propos\u00e9es se fait de fa\u00e7on al\u00e9atoire \/ peut se faire selon divers param\u00e8tres tels que la pertinence ou les nombre de ventes du Produit.<!-- A valider --><\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Il est \u00e9galement possible pour GRINTOURA dans le cadre de la pr\u00e9sentation d\u2019autres Offres de Produits commercialis\u00e9es sur le Site www.grinmarket.fr <\/span><\/span><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">, de mettre en avant des Produits r\u00e9pondant \u00e0 des crit\u00e8res d&rsquo;animation commerciale (mise en avant des Produits de certains Vendeurs ou Prestataires, mise en avant des promotions etc.). Le cas \u00e9ch\u00e9ant, les modalit\u00e9s de r\u00e9f\u00e9rencement sp\u00e9cifique \u00e0 ces actions commerciales seront n\u00e9goci\u00e9es par accord s\u00e9par\u00e9 et pr\u00e9cis\u00e9es lors de l\u2019affichage des Offres de Produits concern\u00e9es.\u00a0<!-- A valider --><\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><b>6. OBLIGATIONS DE GRINTOURA<\/b><\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">L\u2019obligation g\u00e9n\u00e9rale de GRINTOURA est une obligation de moyens. Il ne p\u00e8se sur GRINTOURA aucune obligation de r\u00e9sultat ou de moyens renforc\u00e9e d\u2019aucune sorte.\u00a0<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">GRINTOURA s\u2019engage \u00e0 mettre tous les moyens en \u0153uvre pour assurer une continuit\u00e9 d\u2019acc\u00e8s et d\u2019utilisation du Site 7 jours sur 7 et 24 heures sur 24.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">GRINTOURA attire toutefois l\u2019attention du Client sur le fait que les connaissances techniques actuelles ne permettent pas d\u2019assurer de mani\u00e8re certaine et continue la transmission des \u00e9changes \u00e9lectroniques (messages, documents, identit\u00e9 de l\u2019\u00e9metteur ou du destinataire).\u00a0<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">En qualit\u00e9 d\u2019op\u00e9rateur de plateforme en ligne, GRINTOURA entend se soumettre aux dispositions des articles L.111-7 et suivants du Code de la consommation et ainsi fournir une information claire transparente et loyale sur le Site. \u00a0\u00a0<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><b>7. RETRAIT ET EXECUTION DES PRODUITS<\/b><\/span><\/span><\/p><p class=\"styles_p__0H_q7\"><span style=\"font-family: 'Arial Nova Light', serif; font-size: small; color: var( --e-global-color-text );\">7.1 Les Produits vendus par le Vendeur seront soit retir\u00e9s dans ses locaux ou \u00e0 tout autre endroit indiqu\u00e9 au moment du passage de la Commande soit livr\u00e9 par le biais d&rsquo;un Service de Livraison choisi lors du parcours de paiement sous r\u00e9serve que le Vendeur ait activ\u00e9 cette\u00a0fonctionnalit\u00e9 et que le Client ait choisi et pay\u00e9 cette fonctionnalit\u00e9.<\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif; font-size: small;\">D\u00e8s que le Client a s\u00e9lectionn\u00e9 un mode de livraison et finalis\u00e9 son parcours de paiement,\u00a0<\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif; font-size: small;\">-les Vendeurs et Clients s&rsquo;engagent \u00e0 prendre connaissance et \u00e0\u00a0accepter les Conditions G\u00e9n\u00e9rales de Vente applicables du Service de Livraison choisi.<\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif; font-size: small;\">-Le Vendeur s&rsquo;engage \u00e0 respecter le Service de Livraison s\u00e9lectionn\u00e9 par le Client, \u00e0 d\u00e9faut, la vente pourrait ne pas \u00eatre r\u00e9alis\u00e9e.<\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif; font-size: small;\">-Le vendeur peut choisir un Service de Livraison personnalis\u00e9 hors Service de Livraison int\u00e9gr\u00e9. En cas de recours \u00e0 ce mode d&rsquo;envoi, le Vendeur sera seul responsable de l&rsquo;exp\u00e9dition de la commande<\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif; font-size: small;\">-Le Client re\u00e7oit un email de GRINTOURA ou du Service de Livraison, l&rsquo;informant de la mise \u00e0 disposition des Produits au point de retrait ou de la date de livraison \u00e0 l&rsquo;adresse choisie lors des la commande.<\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif; font-size: small;\">\u00a0<\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Le Client pourra contacter le Vendeur \u00e0 tout moment par le biais de la messagerie incluse dans son Compte Client pour conna\u00eetre l&rsquo;avanc\u00e9e de la mise \u00e0 disposition de la commande au point de retrait.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">A r\u00e9ception de la commande, le Client pourra \u00e9mettre des \u00e9ventuelles r\u00e9clamations concernant les Produits (dommages, non-conformit\u00e9), selon les modalit\u00e9s d\u00e9crites et dans les d\u00e9lais indiqu\u00e9s aux pr\u00e9sentes.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif; font-size: small;\">Si le Produit n\u2019\u00e9tait pas mis \u00e0 disposition au point de retrait \u00e0 la date de retrait communiqu\u00e9 livr\u00e9 \u00e0 la date communiqu\u00e9e, le Client devra en informer le Vendeur, de pr\u00e9f\u00e9rence par le biais de la messagerie de son Compte Client, pour lui accorder un d\u00e9lai suppl\u00e9mentaire raisonnable afin d&rsquo;ex\u00e9cuter la commande. A l&rsquo;issue de ce d\u00e9lai, si le Produit n\u2019est pas mis \u00e0 disposition du Client, le Client pourra annuler, par \u00e9crit, la vente en contactant directement le Vendeur, notamment par le biais de la messagerie de son compte Client. Le Vendeur demandera alors \u00e0 GRINTOURA de proc\u00e9der au remboursement du prix pay\u00e9 par le Vendeur.<\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif; font-size: small;\">Si le Produit ou Commande a \u00e9t\u00e9 exp\u00e9di\u00e9 par le Vendeur via le Service de Livraison choisi par le Client et qu&rsquo;il n&rsquo;est pas livr\u00e9 \u00e0 la date communiqu\u00e9e, le Client devra en inform\u00e9 le\u00a0Service de Livraison et suivre les proc\u00e9dures \u00e9tablies par ce dernier.<\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">7.2 Les Produits vendus par le Prestataire seront r\u00e9alis\u00e9s dans ses locaux ou \u00e0 tout autre endroit indiqu\u00e9 au moment du passage de la Commande. <\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Le Client re\u00e7oit un email de GRINTOURA l&rsquo;informant du cr\u00e9neau horaire, de la date et du lieu o\u00f9 sera r\u00e9alis\u00e9 la prestation.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Si la prestation ne pouvait \u00eatre r\u00e9alis\u00e9e aux date et heure communiqu\u00e9es, le Client pourra annuler, par \u00e9crit, la vente en contactant directement le Prestataire, notamment par le biais de la messagerie de son Compte Client. Le Prestataire demandera alors \u00e0 GRINTOURA de proc\u00e9der au remboursement du prix pay\u00e9 par le Client.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><b>8. OBLIGATIONS DU CLIENT <\/b><\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Dans le cadre de l\u2019utilisation du Site, chaque Client s\u2019engage \u00e0 ne pas porter atteinte \u00e0 l\u2019ordre public et \u00e0 se conformer aux lois et r\u00e8glements en vigueur, \u00e0 respecter les droits des tiers et les dispositions des pr\u00e9sentes CGU Client.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Chaque Client a pour obligation de :<\/span><\/span><\/p><ul><li><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">se comporter de fa\u00e7on loyale et licite \u00e0 l\u2019\u00e9gard de GRINTOURA et des tiers ;<\/span><\/span><\/p><\/li><li><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">\u00eatre honn\u00eate et sinc\u00e8re dans les informations fournies \u00e0 GRINTOURA et, le cas \u00e9ch\u00e9ant aux tiers Utilisateurs\u00a0;<\/span><\/span><\/p><\/li><li><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">utiliser le Site conform\u00e9ment \u00e0 son objet tel que d\u00e9crit dans les pr\u00e9sentes CGU ;<\/span><\/span><\/p><\/li><li><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">ne pas d\u00e9tourner la finalit\u00e9 du Site pour commettre des crimes, d\u00e9lits ou contraventions r\u00e9prim\u00e9s par le Code p\u00e9nal ou par toute autre loi ;<\/span><\/span><\/p><\/li><li><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">ne pas r\u00e9aliser d\u2019extraction substantielle ou r\u00e9p\u00e9t\u00e9e du contenu de la Site ou du Site en portant atteinte aux droits de producteur de base de donn\u00e9es de GRINTOURA\u00a0;<\/span><\/span><\/p><\/li><li><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">respecter la vie priv\u00e9e des tiers et la confidentialit\u00e9 des \u00e9changes ;<\/span><\/span><\/p><\/li><li><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">respecter les droits de propri\u00e9t\u00e9 intellectuelle de GRINTOURA portant sur les \u00e9l\u00e9ments du Site et le cas \u00e9ch\u00e9ant, les droits de propri\u00e9t\u00e9 intellectuelle des autres Utilisateurs ;\u00a0<\/span><\/span><\/p><\/li><li><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">ne pas chercher \u00e0 porter atteinte au sens des articles 323-1 et suivants du Code p\u00e9nal aux syst\u00e8mes de traitements automatis\u00e9s de donn\u00e9es mis en \u0153uvre sur le Site, notamment par l\u2019interm\u00e9diaire de pratiques telles que le scrapping ;<\/span><\/span><\/p><\/li><li><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">ne pas modifier les informations mises en ligne par GRINTOURA ou par un autre Utilisateur ;\u00a0<\/span><\/span><\/p><\/li><li><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">ne pas utiliser le Site pour envoyer massivement des messages non sollicit\u00e9s (publicitaires ou autres) ;<\/span><\/span><\/p><\/li><li><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">ne pas diffuser des donn\u00e9es ayant pour effet de diminuer, de d\u00e9sorganiser, de ralentir ou d\u2019interrompre le fonctionnement normal du Site.\u00a0<\/span><\/span><\/p><\/li><\/ul><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Dans le respect des dispositions l\u00e9gales et r\u00e9glementaires en vigueur et conform\u00e9ment \u00e0 la loi du 29 juillet 1881 relative \u00e0 la libert\u00e9 de la presse, le Client s\u2019engage \u00e0 ne pas diffuser de message ou information :\u00a0<\/span><\/span><\/p><ul><li><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">constitutifs de d\u00e9nigrement fautif visant GRINTOURA ou les Utilisateurs du Site ;\u00a0<\/span><\/span><\/p><\/li><li><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">contraires \u00e0 l\u2019ordre public et aux bonnes m\u0153urs.\u00a0<\/span><\/span><\/p><\/li><li><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">\u00e0 caract\u00e8re injurieux, diffamatoire, raciste, x\u00e9nophobe, r\u00e9visionniste ou portant atteinte \u00e0 l&rsquo;honneur ou \u00e0 la r\u00e9putation d&rsquo;autrui ;<\/span><\/span><\/p><\/li><li><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">incitant \u00e0 la discrimination, \u00e0 la haine d&rsquo;une personne ou d&rsquo;un groupe de personnes \u00e0 raison de leur origine ou de leur appartenance ou de leur non-appartenance \u00e0 une ethnie, une nation, une race ou une religion d\u00e9termin\u00e9e ;<\/span><\/span><\/p><\/li><li><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">mena\u00e7ant une personne ou un groupe de personnes\u00a0;<\/span><\/span><\/p><\/li><li><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">\u00e0 caract\u00e8re p\u00e9dophile ;<\/span><\/span><\/p><\/li><li><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">incitant \u00e0 commettre un d\u00e9lit, un crime ou un acte de terrorisme ou faisant l&rsquo;apologie des crimes de guerre ou des crimes contre l&rsquo;humanit\u00e9 ;<\/span><\/span><\/p><\/li><li><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">incitant au suicide ;<\/span><\/span><\/p><\/li><li><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">permettant \u00e0 des tiers de se procurer directement ou indirectement des logiciels pirat\u00e9s, des num\u00e9ros de s\u00e9rie de logiciels, des logiciels permettant des actes de piratage et d&rsquo;intrusion dans les syst\u00e8mes informatiques et de t\u00e9l\u00e9communications, des virus et autres bombes logiques et d&rsquo;une mani\u00e8re g\u00e9n\u00e9rale tout outil logiciel ou autre permettant de porter atteinte aux droits d&rsquo;autrui et \u00e0 la s\u00e9curit\u00e9 des personnes et des biens ;<\/span><\/span><\/p><\/li><li><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">\u00e0 caract\u00e8re commercial (prospection, racolage, prostitution\u2026).<\/span><\/span><\/p><\/li><\/ul><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><b>9. STATUT D\u2019HEBERGEUR DE GRINTOURA<\/b><\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Tout Client reconnait que GRINTOURA a la qualit\u00e9 d\u2019h\u00e9bergeur au sens de l\u2019article 6 I 2\u00b0 de la loi du 21 juin 2004 pour la confiance dans l\u2019\u00e9conomie num\u00e9rique.\u00a0<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">La notification des contenus manifestement illicites par un Utilisateur, Client, Vendeur, Prestataire ou tout autre tiers doit se faire par courriel \u00e0 l\u2019adresse : reclamations@grinmarket.fr \u00a0ou par courrier en recommand\u00e9 avec avis de r\u00e9ception \u00e0 : Grintoura 13 rue des faisans 67370 Truchtersheim en indiquant les \u00e9l\u00e9ments list\u00e9s sou l\u2019article 6 I 5\u00b0 de la loi du 21 juin 2004.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><b>10. RESPONSABILITE<\/b><\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Le Vendeur ou le Prestataire assume l&rsquo;enti\u00e8re responsabilit\u00e9 en ce qui concerne les Produits qu&rsquo;il met en vente par le biais du Site et traitera seul les r\u00e9clamations relatives aux Produits.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Par ailleurs, GRINTOURA \u00e9tant seulement un interm\u00e9diaire entre le Vendeur ou le Prestataire et le Client, cette derni\u00e8re d\u00e9cline toute responsabilit\u00e9 relative \u00e0 la vente conclue entre le Vendeur ou le Prestataire et le Client sur le Site. Ainsi, le Client exon\u00e8re GRINTOURA de toute responsabilit\u00e9 qui pourrait survenir dans l&rsquo;ex\u00e9cution de la vente, notamment en ce qui concerne la conformit\u00e9 des Produits, la conformit\u00e9 de l&rsquo;offre de vente, la conformit\u00e9 du service apr\u00e8s-vente, la titularit\u00e9 des droits de propri\u00e9t\u00e9 intellectuelle et industrielle relatifs aux Produits.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">GRINTOURA ne peut en aucun cas \u00eatre tenu responsable dans les cas suivants\u00a0: <\/span><\/span><\/p><ul><li><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">acc\u00e8s temporairement impossible au Site pour des op\u00e9rations de maintenance technique ou d\u2019actualisation des informations publi\u00e9es. Le Client reconnait que la responsabilit\u00e9 de GRINTOURA ne saurait \u00eatre engag\u00e9e en cas de dysfonctionnements ou d\u2019interruptions desdits r\u00e9seaux de transmission ;\u00a0<\/span><\/span><\/p><\/li><li><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">utilisation anormale ou exploitation illicite du Site par un Utilisateur ou un tiers ;<\/span><\/span><\/p><\/li><li><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">affichages de contenus de sites internet tiers vers lesquels renvoient des liens hypertextes pr\u00e9sents sur le Site ;<\/span><\/span><\/p><\/li><li><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">non-respect des pr\u00e9sentes CGU imputable aux Utilisateurs ;<\/span><\/span><\/p><\/li><li><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">retard ou inex\u00e9cution de ses obligations, lorsque la cause du retard ou de l\u2019inex\u00e9cution est li\u00e9e \u00e0 un cas de force majeure telle qu\u2019elle est d\u00e9finie \u00e0 l\u2019article 11 des pr\u00e9sentes CGU ;<\/span><\/span><\/p><\/li><li><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">attaques virales, intrusion illicite dans un syst\u00e8me de traitement automatis\u00e9 de donn\u00e9es ;<\/span><\/span><\/p><\/li><li><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">cause \u00e9trang\u00e8re non imputable \u00e0 GRINTOURA\u00a0;<\/span><\/span><\/p><\/li><li><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">En cas d\u2019agissement illicite d\u2019un Client, ou d\u2019inex\u00e9cution contractuelle dont un Client se serait rendu auteur dans le cadre de l\u2019achat d\u2019un Produit ;\u00a0<\/span><\/span><\/p><\/li><li><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">De tout probl\u00e8me rencontr\u00e9 lors de l\u2019ex\u00e9cution de la Commande par le Vendeur ou le Prestataire.\u00a0<\/span><\/span><\/p><\/li><\/ul><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">En cas d\u2019utilisation anormale ou d\u2019une exploitation illicite du Site, l\u2019Utilisateur en cause est alors seul responsable des dommages caus\u00e9s aux tiers et des cons\u00e9quences des r\u00e9clamations ou actions qui pourraient en d\u00e9couler.\u00a0<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><b>11. FORCE MAJEURE<\/b><\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">La responsabilit\u00e9 du Client ou de GRINTOURA ne pourra pas \u00eatre mise en \u0153uvre si la non-ex\u00e9cution ou le retard dans l\u2019ex\u00e9cution de l\u2019une de leurs obligations d\u00e9crites dans les pr\u00e9sentes CGU d\u00e9coule d\u2019un cas de force majeure au sens que lui donne la jurisprudence.\u00a0<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Si l\u2019emp\u00eachement est temporaire, l\u2019ex\u00e9cution de l\u2019obligation est suspendue \u00e0 moins que le retard qui en r\u00e9sulterait ne justifie la r\u00e9solution du contrat. Si l\u2019emp\u00eachement est d\u00e9finitif, le contrat est r\u00e9solu de plein droit et GRINTOURA ou le Client sera\u00a0lib\u00e9r\u00e9 de ses obligations dans les conditions pr\u00e9vues aux articles 1351 et 1351-1 du Code civil.\u00a0<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">En cas de survenance d\u2019un des \u00e9v\u00e9nements susvis\u00e9s, GRINTOURA s\u2019efforcera d\u2019informer le Client dans les meilleurs d\u00e9lais.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><b>12. <\/b><\/span><\/span><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><b>DROITS DE PROPRIETE INTELLECTUELLE <\/b><\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Les marques, logos, slogans, graphismes, photographies, animations, vid\u00e9os, solutions logicielles et textes et tout autre contenu sur le Site,\u00a0\u00e0 l\u2019exception des Contenus publi\u00e9s par les Vendeurs ou les Prestataires, sont la propri\u00e9t\u00e9 intellectuelle exclusive de GRINTOURA et ne peuvent \u00eatre reproduits, utilis\u00e9s ou repr\u00e9sent\u00e9s sans autorisation expresse de GRINTOURA.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Toute repr\u00e9sentation ou reproduction, totale ou partielle, du Site et de son contenu, par quel que proc\u00e9d\u00e9 que ce soit, sans l\u2019autorisation pr\u00e9alable expresse de GRINTOURA, est interdite et constituera une contrefa\u00e7on sanctionn\u00e9e par les dispositions du Code de la Propri\u00e9t\u00e9 Intellectuelle.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Le Client reconnait les droits de propri\u00e9t\u00e9 intellectuelle de GRINTOURA et s\u2019engage \u00e0 les respecter.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Par les pr\u00e9sentes, GRINTOURA accorde une licence personnelle, non-exclusive et non cessible aux Clients les autorisant \u00e0 utiliser le Site en tant que Client, dans des conditions normales d\u2019utilisation et conform\u00e9ment aux pr\u00e9sentes CGU Client.\u00a0<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Toute autre utilisation du Site et de son contenu est exclue du domaine de la pr\u00e9sente licence et ne pourra \u00eatre effectu\u00e9e sans l\u2019autorisation pr\u00e9alable expresse de GRINTOURA.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><b>13<\/b><\/span><\/span><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><b> PROTECTION DES DONNEES A CARACTERE PERSONNEL ET COOKIES<\/b><\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><b>13.1. Traitements r\u00e9alis\u00e9s par GRINTOURA<\/b><\/span><\/span><\/p><p align=\"justify\"><a name=\"_Hlk95224318\"><\/a> <span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Conform\u00e9ment \u00e0 la r\u00e9glementation relative \u00e0 la protection des donn\u00e9es \u00e0 caract\u00e8re personnel, le Client est inform\u00e9 que GRINTOURA en tant que responsable du traitement, met en \u0153uvre un traitement de donn\u00e9es \u00e0 caract\u00e8re personnel.<\/span><\/span><\/p><p align=\"justify\"><a name=\"_Hlk97901835\"><\/a> <span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Les donn\u00e9es \u00e0 caract\u00e8re personnel sont enregistr\u00e9es dans son fichier Clients et sont indispensables au traitement de sa commande (Int\u00e9r\u00eat l\u00e9gitime). Ces informations et donn\u00e9es personnelles sont \u00e9galement conserv\u00e9es \u00e0 des fins de s\u00e9curit\u00e9, afin de respecter les obligations l\u00e9gales et r\u00e9glementaires. Elles seront conserv\u00e9es pendant trois ans.<\/span><\/span> <span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Les factures li\u00e9es aux ventes de Produits sont conserv\u00e9es 10 ans.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Le responsable du traitement des donn\u00e9es est GRINTOURA. L&rsquo;acc\u00e8s aux donn\u00e9es personnelles sera strictement limit\u00e9 aux employ\u00e9s du responsable de traitement, habilit\u00e9s \u00e0 les traiter en raison de leurs fonctions. Les informations recueillies pourront \u00e9ventuellement \u00eatre communiqu\u00e9es \u00e0 des tiers li\u00e9s \u00e0 l&rsquo;entreprise par contrat pour l&rsquo;ex\u00e9cution de t\u00e2ches sous-trait\u00e9es, sans que l&rsquo;autorisation du Client soit n\u00e9cessaire.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">GRINTOURA fait appel \u00e0 des sous-traitants pour les op\u00e9rations suivantes :<\/span><\/span><\/p><ul><li><p style=\"text-align: left;\" align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">le paiement s\u00e9curis\u00e9 sur le Site\u00a0<\/span><\/span><\/p><\/li><li style=\"text-align: left;\"><span style=\"font-size: small; font-family: 'Arial Nova Light', serif;\">la lutte contre la fraude et le recouvrement des impay\u00e9s \u00a0 \u00a0 <\/span><span style=\"font-family: 'Arial Nova Light', serif; font-size: small;\">\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0<\/span><\/li><li style=\"text-align: left;\"><span style=\"font-size: small; font-family: 'Arial Nova Light', serif;\">le service de livraison<\/span><\/li><li style=\"text-align: left;\"><span style=\"font-size: small; font-family: 'Arial Nova Light', serif;\">la r\u00e9alisation d\u2019op\u00e9rations de maintenance et de d\u00e9veloppement techniques du Site.<\/span><\/li><\/ul><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Dans le cadre de l&rsquo;ex\u00e9cution de leurs prestations, les tiers n&rsquo;ont qu&rsquo;un acc\u00e8s limit\u00e9 aux donn\u00e9es et ont l&rsquo;obligation de les utiliser en conformit\u00e9 avec les dispositions de la l\u00e9gislation applicable en mati\u00e8re de protection des donn\u00e9es personnelles.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Les informations recueillies pourront \u00e9galement \u00eatre communiqu\u00e9es \u00e0 des tiers<\/span><\/span> <span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">qui peuvent traiter les donn\u00e9es pour leur compte\u00a0:<\/span><\/span><\/p><ul><li><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">les Vendeurs ou Prestataires du Site\u00a0<\/span><\/span><\/p><\/li><li><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">les autorit\u00e9s de police dans le cadre des r\u00e9quisitions judiciaires concernant la lutte contre la fraude.<\/span><\/span><\/p><\/li><\/ul><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">En dehors des cas \u00e9nonc\u00e9s ci-dessus, GRINTOURA s&rsquo;interdit de vendre, louer, c\u00e9der ou donner acc\u00e8s \u00e0 des tiers aux donn\u00e9es sans consentement pr\u00e9alable du Client, \u00e0 moins d&rsquo;y \u00eatre contrainte en raison d&rsquo;un motif l\u00e9gitime.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Si les donn\u00e9es sont amen\u00e9es \u00e0 \u00eatre transf\u00e9r\u00e9es en dehors de l&rsquo;UE, le Client en sera inform\u00e9 et les garanties prises afin de s\u00e9curiser les donn\u00e9es lui seront pr\u00e9cis\u00e9es.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Conform\u00e9ment \u00e0 la r\u00e9glementation applicable, le Client dispose d&rsquo;un droit d&rsquo;acc\u00e8s, de rectification, d&rsquo;effacement, et de portabilit\u00e9 des donn\u00e9es le concernant, ainsi que du droit de s&rsquo;opposer au traitement pour motif l\u00e9gitime, droits qu&rsquo;il peut exercer en s&rsquo;adressant au responsable de traitement \u00e0 l&rsquo;adresse postale: Grintoura 13 rue des faisans 67370 Truchtersheim \u00a0ou email suivante : reclamations@grinmarket.fr<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">En cas de r\u00e9clamation, le Client peut adresser une r\u00e9clamation aupr\u00e8s du d\u00e9l\u00e9gu\u00e9 \u00e0 la protection des donn\u00e9es personnelles de GRINTOURA et de la Commission Nationale de l&rsquo;Informatique et des Libert\u00e9s.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><b>13.2. Traitements r\u00e9alis\u00e9s par le Vendeur ou le Prestataire<\/b><\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Le Vendeur ou le Prestataire peut \u00eatre amen\u00e9 \u00e0 collecter et traiter les donn\u00e9es \u00e0 caract\u00e8re personnel des Clients ayant pass\u00e9 Commande aupr\u00e8s de lui \u00e0 partir du Site pour les seuls besoins de l\u2019ex\u00e9cution de la Commande concern\u00e9e ou dans le cadre du service-apr\u00e8s-vente. Il pourra \u00e9galement conserver les donn\u00e9es des Clients afin de r\u00e9pondre \u00e0 ses obligations l\u00e9gales, notamment fiscales et comptables, ou pour g\u00e9rer les \u00e9ventuels litiges avec ces Clients. Conform\u00e9ment \u00e0 la r\u00e9glementation, au-del\u00e0 de la dur\u00e9e n\u00e9cessaire, le Vendeur ou le Prestataire proc\u00e9dera \u00e0 la suppression des donn\u00e9es personnelles des Clients.\u00a0<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Dans ce contexte, le Vendeur ou le Prestataire endosse la qualit\u00e9 de responsable de traitement au sens de la r\u00e8glementation sur les donn\u00e9es personnelles pour les traitements qu\u2019il r\u00e9alise pour son propre compte \u00e0 partir des donn\u00e9es personnelles dont il est destinataire. Ainsi, il est seul responsable du respect de la r\u00e8glementation sur les donn\u00e9es \u00e0 caract\u00e8re personnel.\u00a0<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><b>13.3. Cookies<\/b><\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Pour permettre aux Utilisateurs de b\u00e9n\u00e9ficier des services propos\u00e9s par le Site tels que sa consultation, l\u2019optimisation de son utilisation ou sa personnalisation en fonction de l\u2019Internaute, le Site utilise des Cookies. Pour conna\u00eetre la politique des cookies, le Client est invit\u00e9 \u00e0 cliquer sur le lien https:\/\/www.grintoura.fr\/politique-de-confidentialite\/<\/span><\/span><\/p><p align=\"justify\"><a name=\"_Hlk95140598\"><\/a> <span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><b>14. SERVICE SUPPORT CLIENT<\/b><\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Toute question ou r\u00e9clamation concernant l\u2019utilisation ou le fonctionnement du Site peut \u00eatre formul\u00e9e selon les modalit\u00e9s suivantes : \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Par courrier \u00e9lectronique \u00e0 l&rsquo;adresse suivante: \u00a0 reclamations@grinmarket.fr \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Par courrier postal \u00e0 l&rsquo;adresse: Grintoura 13 rue des faisans 67370 Truchtersheim<\/span><\/span><\/p><h5><span style=\"font-family: 'Arial Nova Light', serif;\"><b>15. VALIDITE DES CGU Client<\/b><\/span><\/h5><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Les pr\u00e9sentes CGU Client sont applicables au Client d\u00e8s l\u2019utilisation du Site.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Si l\u2019une quelconque des stipulations des pr\u00e9sentes CGU venait \u00e0 \u00eatre d\u00e9clar\u00e9e nulle au regard d\u2019une disposition l\u00e9gislative ou r\u00e9glementaire en vigueur et\/ou d\u2019une d\u00e9cision de justice ayant autorit\u00e9 de la chose jug\u00e9e, elle sera r\u00e9put\u00e9e non \u00e9crite mais n\u2019affectera en rien la validit\u00e9 des autres clauses qui demeureront pleinement applicables.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Une telle modification ou d\u00e9cision n\u2019autorise en aucun cas le Client \u00e0 m\u00e9connaitre les pr\u00e9sentes Conditions G\u00e9n\u00e9rales d\u2019Utilisation.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><b>16. DISPOSITIONS GENERALES<\/b><\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Le fait que ni le Client, ni GRINTOURA n&rsquo;ait exig\u00e9 l&rsquo;application d&rsquo;une clause quelconque des pr\u00e9sentes CGU, que ce soit de fa\u00e7on permanente ou temporaire, ne pourra en aucun cas \u00eatre consid\u00e9r\u00e9 comme une renonciation \u00e0 ladite clause.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">En cas de difficult\u00e9 d\u2019interpr\u00e9tation entre l\u2019un quelconque des titres figurant en t\u00eate des clauses, et l\u2019une quelconque de celles-ci, les titres seront d\u00e9clar\u00e9s inexistants.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><b>17. COMPETENCE ET DROIT APPLICABLE<\/b><\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">LES PRESENTES CGU AINSI QUE LES RELATIONS ENTRE LE CLIENT ET GRINTOURA SONT REGIES PAR LE DROIT FRAN\u00c7AIS.\u00a0<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">En cas de diff\u00e9rend survenant entre\u00a0GRINTOURA et un Client, au sujet de l\u2019interpr\u00e9tation, de l\u2019ex\u00e9cution ou de la r\u00e9siliation des pr\u00e9sentes, le Client est inform\u00e9 qu\u2019il peut utiliser le syst\u00e8me de traitement interne des r\u00e9clamations mis en place par GRINTOURA.\u00a0<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Pour en b\u00e9n\u00e9ficier, le Client peut saisir GRINTOURA aux adresses indiqu\u00e9es \u00e0 l\u2019article 14 des CGU. Ce syst\u00e8me est facilement accessible et gratuit et garantit un traitement dans un d\u00e9lai raisonnable. GRINTOURA prendra en consid\u00e9ration les r\u00e9clamations d\u00e9pos\u00e9es et assurera le suivi \u00e9ventuellement n\u00e9cessaire afin de r\u00e9soudre le probl\u00e8me soulev\u00e9 de mani\u00e8re appropri\u00e9e. Les r\u00e9clamations seront trait\u00e9es rapidement et efficacement, en tenant compte de l\u2019importance et de la complexit\u00e9 du probl\u00e8me soulev\u00e9. GRINTOURA communiquera au Client le r\u00e9sultat du processus de traitement interne de sa r\u00e9clamation.\u00a0<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">GRINTOURA et le Client s\u2019efforceront de trouver un accord amiable dans un d\u00e9lai raisonnable (qui ne pourra pas exc\u00e9der 30 jours) \u00e0 compter de la notification d\u2019une r\u00e9clamation, qu\u2019elle soit formul\u00e9e par le Client au titre du syst\u00e8me interne de plaintes d\u00e9crit ci-dessus ou bien par GRINTOURA au moyen d\u2019un courriel.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Conform\u00e9ment aux dispositions du Code de la consommation concernant le r\u00e8glement amiable des litiges, <\/span><\/span><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">GRINTOURA<\/span><\/span><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"> adh\u00e8re au Service du M\u00e9diateur du e-commerce de la FEVAD (F\u00e9d\u00e9ration du e-commerce et de la vente \u00e0 distance) dont les coordonn\u00e9es sont les suivantes : 60 rue de la Bo\u00e9tie \u2013 75008 Paris \u2013 http:\/\/www.mediateurfevad.fr\/. Apr\u00e8s d\u00e9marche pr\u00e9alable \u00e9crite du Client vis-\u00e0-vis de GRINTOURA, telle que mentionn\u00e9e ci-dessus, le Service du M\u00e9diateur peut \u00eatre saisi pour tout litige de consommation et dont le r\u00e8glement n\u2019aurait pas abouti. <\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Au niveau europ\u00e9en, la Commission Europ\u00e9enne met \u00e0 la disposition des consommateurs une plateforme de r\u00e9solution en ligne des litiges.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Le Site est conforme \u00e0 la l\u00e9gislation fran\u00e7aise, et en aucun cas, <\/span><\/span><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">GRINTOURA<\/span><\/span><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"> ne donne de garantie de conformit\u00e9 \u00e0 la l\u00e9gislation locale qui serait applicable, d\u00e8s lors que le Client acc\u00e8de au Site \u00e0 partir d&rsquo;autres pays.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Il est convenu que GRINTOURA et le Client conservent en toutes circonstances la facult\u00e9 d\u2019agir en justice.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><b>18. DROIT DE RETRACTATION DU CLIENT<\/b><\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Conform\u00e9ment \u00e0 l&rsquo;article L221-18-21 du Code de la consommation, tout Client dispose d&rsquo;un droit de r\u00e9tractation de quatorze (14) jours \u00e0 compter de la r\u00e9ception du Produit, lui permettant de retourner le Produit sans avoir \u00e0 justifier de motifs ni \u00e0 payer de p\u00e9nalit\u00e9. Cependant, le Vendeur peut accorder un d\u00e9lai de r\u00e9tractation plus long au Client. Dans ce cas, ce d\u00e9lai sera indiqu\u00e9 par le Vendeur dans les CGV.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Il est rappel\u00e9 que tous les Produits peuvent \u00eatre retourn\u00e9s, \u00e0 l&rsquo;exception des produits list\u00e9s \u00e0 l&rsquo;article L221-28 du Code de la consommation, c&rsquo;est-\u00e0-dire notamment les Produits personnalis\u00e9s ou faits sur mesure, des Produits susceptibles de se d\u00e9t\u00e9riorer ou de se p\u00e9rimer rapidement, les Produits qui ont \u00e9t\u00e9 descell\u00e9s par l&rsquo;Acheteur apr\u00e8s la livraison et qui ne peuvent \u00eatre renvoy\u00e9s pour des raisons d&rsquo;hygi\u00e8ne ou de protection de la sant\u00e9, des Produits d&rsquo;enregistrement audio ou vid\u00e9o ou des logiciels qui ont \u00e9t\u00e9 descell\u00e9s par le Client apr\u00e8s la livraison, ou tout autre produit figurant dans le cadre des exclusions l\u00e9gales, de fourniture de services pleinement ex\u00e9cut\u00e9s avant la fin du d\u00e9lai de r\u00e9tractation et dont l&rsquo;ex\u00e9cution a commenc\u00e9 apr\u00e8s accord pr\u00e9alable expr\u00e8s du Client et renoncement expr\u00e8s \u00e0 son droit de r\u00e9tractation. Les Produits ne doivent pas avoir fait l&rsquo;objet d&rsquo;un port prolong\u00e9, \u00e9t\u00e9 lav\u00e9s ou endommag\u00e9s et doivent \u00eatre retourn\u00e9s intactes avec leurs \u00e9ventuels accessoires, manuels d&rsquo;utilisation et autre documentation.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Le Client exercera son droit de r\u00e9tractation directement aupr\u00e8s du Vendeur ou Prestataire en l&rsquo;informant de mani\u00e8re non ambigu\u00eb de sa d\u00e9cision de r\u00e9tractation, notamment par le biais de la messagerie incluse \u00e0 son Compte Client. <\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Le Client peut \u00e9galement remplir le formulaire type de r\u00e9tractation t\u00e9l\u00e9chargeable <\/span><\/span><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">ici<\/span><\/span><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"> qu&rsquo;il devra retourner au Vendeur ou Prestataire. Le Vendeur ou Prestataire accusera r\u00e9ception, sans d\u00e9lai, de la r\u00e9tractation par la messagerie.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Le Client devra retourner le Produit uniquement \u00e0 l&rsquo;adresse indiqu\u00e9e par le Vendeur, dans les quatorze (14) jours suivant la communication de sa d\u00e9cision de se r\u00e9tracter. Le Client ne devra en aucun cas retourner le Produit \u00e0 GRINTOURA. Le Client devra retourner le Produit \u00e0 l&rsquo;adresse communiqu\u00e9e par le Vendeur. <\/span><\/span><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">GRINTOURA<\/span><\/span><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"> ou le Vendeur ne pourront \u00eatre consid\u00e9r\u00e9s comme responsables en cas de perte du Produit d\u00e8s lors que le Client n&rsquo;aura pas retourn\u00e9 le Produit \u00e0 l&rsquo;adresse indiqu\u00e9e par le Vendeur.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Il est rappel\u00e9 que les frais de port retour des Produits sont \u00e0 la charge du Client, sauf mentions contraires par le Vendeur dans les CGV. Par ailleurs, les frais de retour de Produits ne pouvant pas \u00eatre retourn\u00e9s par La Poste (produits sup\u00e9rieurs \u00e0 30 kgs) sont indiqu\u00e9s dans les CGV de chaque Vendeur.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">En cas d&rsquo;exercice du droit de r\u00e9tractation dans le d\u00e9lai susvis\u00e9, seul le prix du ou des Produits achet\u00e9(s) seront rembours\u00e9s. <\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">GRINTOURA<\/span><\/span><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"> remboursera, suite \u00e0 une demande du Vendeur ou du Prestataire, le Client en utilisant le m\u00eame moyen de paiement que celui utilis\u00e9 pour effectuer la commande, les sommes vers\u00e9es pour l&rsquo;achat des Produits, au plus tard dans un d\u00e9lai de quatorze (14) jours suivant l&rsquo;exercice du droit de r\u00e9tractation.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><b>19. RECLAMATIONS PAR LE CLIENT &#8211; LITIGES<\/b><\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Il est rappel\u00e9 que tout diff\u00e9rend entre le Client et un Vendeur est directement r\u00e9gi par les CGV du Vendeur.<\/span><\/span> <span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">En cas de r\u00e9clamation concernant les Produits (Produits endommag\u00e9s, Produits non conformes \u00e0 la commande ou \u00e0 la Fiche Produit, Produits manquants etc\u2026), le Client devra prendre contact avec le Vendeur ou le Prestataire, par le biais de la messagerie sur son Compte client.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Le Vendeur ou le Prestataire r\u00e9glera par lui-m\u00eame le litige l&rsquo;opposant au Client, sans intervention de GRINTOURA. Le Client et le Vendeur feront leurs meilleurs efforts pour parvenir \u00e0 une r\u00e9solution amiable du litige. A d\u00e9faut de r\u00e9solution amiable, GRINTOURA se r\u00e9serve le droit d&rsquo;intervenir dans la r\u00e9solution du litige, en tant que tiers de confiance.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><b>19. GARANTIES DES PRODUITS<\/b><\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">19.1 Garanties L\u00e9gales<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Tous les Produits vendus par le biais du Site b\u00e9n\u00e9ficient de la garantie l\u00e9gale de conformit\u00e9 (Articles L 217-1 et suivants du Code de la consommation) et de la garantie contre les vices cach\u00e9s (Articles 1641 et suivants du Code civil) permettant de renvoyer les Produits d\u00e9fectueux au Vendeur.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Le Client est inform\u00e9 que le Vendeur du Produit, dont le nom et l\u2019adresse exacte figurent dans les CGV, est le garant de la conformit\u00e9 des Produits au contrat dans le cadre de ces deux garanties l\u00e9gales. Le Client devra contacter le Vendeur pour mettre en \u0153uvre ces garanties.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Le Client dispose d\u2019un d\u00e9lai de deux ans \u00e0 compter de la d\u00e9livrance du Produit pour agir en application de la garantie l\u00e9gale de conformit\u00e9.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Dans ce cas, il peut choisir entre la r\u00e9paration ou le remplacement du Produit, sous r\u00e9serve des conditions de co\u00fbt pr\u00e9vues par l\u2019article L 217-9 du Code de la consommation.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">A ce titre, il est pr\u00e9cis\u00e9 qu\u2019en vertu de l\u2019article L. 217-9 du Code de la consommation, tout Produit r\u00e9par\u00e9 dans le cadre de la garantie l\u00e9gale de conformit\u00e9 b\u00e9n\u00e9ficiera d&rsquo;une extension de ladite garantie pour une dur\u00e9e de six mois. Par ailleurs, d\u00e8s lors que le Client fera le choix de la r\u00e9paration mais que celle-ci ne sera pas mise en \u0153uvre par le Vendeur, il pourra demander le remplacement du bien, qui s&rsquo;accompagnera, dans ce cas, d&rsquo;un renouvellement de la garantie l\u00e9gale de conformit\u00e9. Cette disposition s&rsquo;applique soit (i) lorsque la r\u00e9paration demand\u00e9e ne peut \u00eatre mise en \u0153uvre dans un d\u00e9lai d&rsquo;un mois suivant votre r\u00e9clamation, soit (ii) avant ce d\u00e9lai, lorsque la non-r\u00e9paration r\u00e9sulte d&rsquo;une d\u00e9cision prise par le Vendeur.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Le Client est dispens\u00e9 de rapporter la preuve de l\u2019existence du d\u00e9faut de conformit\u00e9 du Produit durant les vingt-quatre (24) mois suivant la d\u00e9livrance du Produit. Pour les Produits vendus d&rsquo;occasion ce d\u00e9lai est de douze (12) mois.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Il est rappel\u00e9 que la garantie l\u00e9gale de conformit\u00e9 s\u2019applique ind\u00e9pendamment de l\u2019\u00e9ventuelle garantie commerciale qui pourrait \u00eatre consentie par le Vendeur.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Par ailleurs, le Client peut d\u00e9cider de mettre en \u0153uvre la garantie contre les d\u00e9fauts cach\u00e9s de la chose vendue au sens de l\u2019article 1641 du Code civil. Dans cette hypoth\u00e8se, le Client peut choisir entre la r\u00e9solution de la vente ou une r\u00e9duction du prix de vente conform\u00e9ment \u00e0 l\u2019article 1644 du Code civil.<\/span><\/span><\/p><p align=\"justify\"><span style=\"color: #000000;\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><i>Article L217-3 du Code de la consommation<\/i><\/span><\/span><\/span><\/p><p align=\"justify\"><span style=\"color: #000000;\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><i>Le vendeur d\u00e9livre un bien conforme au contrat ainsi qu&rsquo;aux crit\u00e8res \u00e9nonc\u00e9s \u00e0 l&rsquo;article L. 217-5.<\/i><\/span><\/span><\/span><\/p><p align=\"justify\"><span style=\"color: #000000;\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><i>Il r\u00e9pond des d\u00e9fauts de conformit\u00e9 existant au moment de la d\u00e9livrance du bien au sens de l&rsquo;article L. 216-1, qui apparaissent dans un d\u00e9lai de deux ans \u00e0 compter de celle-ci.<\/i><\/span><\/span><\/span><\/p><p align=\"justify\"><span style=\"color: #000000;\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><i>Dans le cas d&rsquo;un contrat de vente d&rsquo;un bien comportant des \u00e9l\u00e9ments num\u00e9riques :<\/i><\/span><\/span><\/span><\/p><p align=\"justify\"><span style=\"color: #000000;\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><i>1\u00b0 Lorsque le contrat pr\u00e9voit la fourniture continue d&rsquo;un contenu num\u00e9rique ou d&rsquo;un service num\u00e9rique pendant une dur\u00e9e inf\u00e9rieure ou \u00e9gale \u00e0 deux ans, ou lorsque le contrat ne d\u00e9termine pas la dur\u00e9e de fourniture, le vendeur r\u00e9pond des d\u00e9fauts de conformit\u00e9 de ce contenu num\u00e9rique ou de ce service num\u00e9rique qui apparaissent dans un d\u00e9lai de deux ans \u00e0 compter de la d\u00e9livrance du bien ;<\/i><\/span><\/span><\/span><\/p><p align=\"justify\"><span style=\"color: #000000;\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><i>2\u00b0 Lorsque le contrat pr\u00e9voit la fourniture continue d&rsquo;un contenu num\u00e9rique ou d&rsquo;un service num\u00e9rique pendant une dur\u00e9e sup\u00e9rieure \u00e0 deux ans, le vendeur r\u00e9pond des d\u00e9fauts de conformit\u00e9 de ce contenu num\u00e9rique ou de ce service num\u00e9rique qui apparaissent au cours de la p\u00e9riode durant laquelle celui-ci est fourni en vertu du contrat.<\/i><\/span><\/span><\/span><\/p><p align=\"justify\"><span style=\"color: #000000;\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><i>Pour de tels biens, le d\u00e9lai applicable ne prive pas le consommateur de son droit aux mises \u00e0 jour conform\u00e9ment aux dispositions de l&rsquo;article L. 217-19.<\/i><\/span><\/span><\/span><\/p><p align=\"justify\"><span style=\"color: #000000;\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><i>Le vendeur r\u00e9pond \u00e9galement, durant les m\u00eames d\u00e9lais, des d\u00e9fauts de conformit\u00e9 r\u00e9sultant de l&#8217;emballage, des instructions de montage, ou de l&rsquo;installation lorsque celle-ci a \u00e9t\u00e9 mise \u00e0 sa charge par le contrat ou a \u00e9t\u00e9 r\u00e9alis\u00e9e sous sa responsabilit\u00e9, ou encore lorsque l&rsquo;installation incorrecte, effectu\u00e9e par le consommateur comme pr\u00e9vu au contrat, est due \u00e0 des lacunes ou erreurs dans les instructions d&rsquo;installation fournies par le vendeur.<\/i><\/span><\/span><\/span><\/p><p align=\"justify\"><span style=\"color: #000000;\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><i>Ce d\u00e9lai de garantie s&rsquo;applique sans pr\u00e9judice des articles 2224 et suivants du code civil. Le point de d\u00e9part de la prescription de l&rsquo;action du consommateur est le jour de la connaissance par ce dernier du d\u00e9faut de conformit\u00e9.<\/i><\/span><\/span><\/span><\/p><p align=\"justify\"><span style=\"color: #000000;\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><i>Article L217-4 du Code de la consommation<\/i><\/span><\/span><\/span><\/p><p align=\"justify\"><span style=\"color: #000000;\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><i>Le bien est conforme au contrat s&rsquo;il r\u00e9pond notamment, le cas \u00e9ch\u00e9ant, aux crit\u00e8res suivants :<\/i><\/span><\/span><\/span><\/p><p align=\"justify\"><span style=\"color: #000000;\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><i>1\u00b0 Il correspond \u00e0 la description, au type, \u00e0 la quantit\u00e9 et \u00e0 la qualit\u00e9, notamment en ce qui concerne la fonctionnalit\u00e9, la compatibilit\u00e9, l&rsquo;interop\u00e9rabilit\u00e9, ou toute autre caract\u00e9ristique pr\u00e9vues au contrat\u00a0;<\/i><\/span><\/span><\/span><\/p><p align=\"justify\"><span style=\"color: #000000;\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><i>2\u00b0 Il est propre \u00e0 tout usage sp\u00e9cial recherch\u00e9 par le consommateur, port\u00e9 \u00e0 la connaissance du vendeur au plus tard au moment de la conclusion du contrat et que ce dernier a accept\u00e9 ;<\/i><\/span><\/span><\/span><\/p><p align=\"justify\"><span style=\"color: #000000;\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><i>3\u00b0 Il est d\u00e9livr\u00e9 avec tous les accessoires et les instructions d&rsquo;installation, devant \u00eatre fournis conform\u00e9ment au contrat ;<\/i><\/span><\/span><\/span><\/p><p align=\"justify\"><span style=\"color: #000000;\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><i>4\u00b0 Il est mis \u00e0 jour conform\u00e9ment au contrat. <\/i><\/span><\/span><\/span><\/p><p align=\"justify\"><span style=\"color: #000000;\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><i>Article L217-5 du Code de la consommation<\/i><\/span><\/span><\/span><\/p><p align=\"justify\"><span style=\"color: #000000;\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><i>I.-En plus des crit\u00e8res de conformit\u00e9 au contrat, le bien est conforme s&rsquo;il r\u00e9pond aux crit\u00e8res suivants :<\/i><\/span><\/span><\/span><\/p><p align=\"justify\"><span style=\"color: #000000;\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><i>1\u00b0 Il est propre \u00e0 l&rsquo;usage habituellement attendu d&rsquo;un bien de m\u00eame type, compte tenu, s&rsquo;il y a lieu, de toute disposition du droit de l&rsquo;Union europ\u00e9enne et du droit national ainsi que de toutes les normes techniques ou, en l&rsquo;absence de telles normes techniques, des codes de conduite sp\u00e9cifiques applicables au secteur concern\u00e9 ;<\/i><\/span><\/span><\/span><\/p><p align=\"justify\"><span style=\"color: #000000;\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><i>2\u00b0 Le cas \u00e9ch\u00e9ant, il poss\u00e8de les qualit\u00e9s que le vendeur a pr\u00e9sent\u00e9es au consommateur sous forme d&rsquo;\u00e9chantillon ou de mod\u00e8le, avant la conclusion du contrat ;<\/i><\/span><\/span><\/span><\/p><p align=\"justify\"><span style=\"color: #000000;\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><i>3\u00b0 Le cas \u00e9ch\u00e9ant, les \u00e9l\u00e9ments num\u00e9riques qu&rsquo;il comporte sont fournis selon la version la plus r\u00e9cente qui est disponible au moment de la conclusion du contrat, sauf si les parties en conviennent autrement<\/i><\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">\u00a0<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><i>;<\/i><\/span><\/span><\/span><\/p><p align=\"justify\"><span style=\"color: #000000;\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><i>4\u00b0 Le cas \u00e9ch\u00e9ant, il est d\u00e9livr\u00e9 avec tous les accessoires, y compris l&#8217;emballage, et les instructions d&rsquo;installation que le consommateur peut l\u00e9gitimement attendre ;<\/i><\/span><\/span><\/span><\/p><p align=\"justify\"><span style=\"color: #000000;\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><i>5\u00b0 Le cas \u00e9ch\u00e9ant, il est fourni avec les mises \u00e0 jour que le consommateur peut l\u00e9gitimement attendre, conform\u00e9ment aux dispositions de l&rsquo;article L. 217-19 ;<\/i><\/span><\/span><\/span><\/p><p align=\"justify\"><span style=\"color: #000000;\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><i>6\u00b0 Il correspond \u00e0 la quantit\u00e9, \u00e0 la qualit\u00e9 et aux autres caract\u00e9ristiques, y compris en termes de durabilit\u00e9, de fonctionnalit\u00e9, de compatibilit\u00e9 et de s\u00e9curit\u00e9, que le consommateur peut l\u00e9gitimement attendre pour des biens de m\u00eame type, eu \u00e9gard \u00e0 la nature du bien ainsi qu&rsquo;aux d\u00e9clarations publiques faites par le vendeur, par toute personne en amont dans la cha\u00eene de transactions, ou par une personne agissant pour leur compte, y compris dans la publicit\u00e9 ou sur l&rsquo;\u00e9tiquetage.<\/i><\/span><\/span><\/span><\/p><p align=\"justify\"><span style=\"color: #000000;\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><i>II.-Toutefois, le vendeur n&rsquo;est pas tenu par toutes d\u00e9clarations publiques mentionn\u00e9es \u00e0 l&rsquo;alin\u00e9a qui pr\u00e9c\u00e8de s&rsquo;il d\u00e9montre :<\/i><\/span><\/span><\/span><\/p><p align=\"justify\"><span style=\"color: #000000;\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><i>1\u00b0 Qu&rsquo;il ne les connaissait pas et n&rsquo;\u00e9tait l\u00e9gitimement pas en mesure de les conna\u00eetre ;<\/i><\/span><\/span><\/span><\/p><p align=\"justify\"><span style=\"color: #000000;\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><i>2\u00b0 Qu&rsquo;au moment de la conclusion du contrat, les d\u00e9clarations publiques avaient \u00e9t\u00e9 rectifi\u00e9es dans des conditions comparables aux d\u00e9clarations initiales ; ou<\/i><\/span><\/span><\/span><\/p><p align=\"justify\"><span style=\"color: #000000;\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><i>3\u00b0 Que les d\u00e9clarations publiques n&rsquo;ont pas pu avoir d&rsquo;influence sur la d\u00e9cision d&rsquo;achat.<\/i><\/span><\/span><\/span><\/p><p align=\"justify\"><span style=\"color: #000000;\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><i>III.-Le consommateur ne peut contester la conformit\u00e9 en invoquant un d\u00e9faut concernant une ou plusieurs caract\u00e9ristiques particuli\u00e8res du bien, dont il a \u00e9t\u00e9 sp\u00e9cifiquement inform\u00e9 qu&rsquo;elles s&rsquo;\u00e9cartaient des crit\u00e8res de conformit\u00e9 \u00e9nonc\u00e9s au pr\u00e9sent article, \u00e9cart auquel il a express\u00e9ment et s\u00e9par\u00e9ment consenti lors de la conclusion du contrat.<\/i><\/span><\/span><\/span><\/p><p align=\"justify\"><span style=\"color: #000000;\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><i>Article 1641 du Code civil<\/i><\/span><\/span><\/span><\/p><p align=\"justify\"><span style=\"color: #000000;\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><i>Le vendeur est tenu de la garantie \u00e0 raison des d\u00e9fauts cach\u00e9s de la chose vendue qui la rendent impropre \u00e0 l&rsquo;usage auquel on la destine, ou qui diminuent tellement cet usage, que l&rsquo;acheteur ne l&rsquo;aurait pas acquise, ou n&rsquo;en aurait donn\u00e9 qu&rsquo;un moindre prix, s&rsquo;il les avait connus.<\/i><\/span><\/span><\/span><\/p><p align=\"justify\"><span style=\"color: #000000;\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><i>Article 1648 alin\u00e9a 1er du Code civil<\/i><\/span><\/span><\/span><\/p><p align=\"justify\"><span style=\"color: #000000;\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\"><i>L&rsquo;action r\u00e9sultant des vices r\u00e9dhibitoires doit \u00eatre intent\u00e9e par l&rsquo;acqu\u00e9reur dans un d\u00e9lai de deux ans \u00e0 compter de la d\u00e9couverte du vice.<\/i><\/span><\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">19.2 Garanties Commerciales<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Certains Produits peuvent b\u00e9n\u00e9ficier d&rsquo;une garantie commerciale, gratuite ou payante, accord\u00e9e par le Vendeur. Dans ce cas, le contenu, les modalit\u00e9s de mise en \u0153uvre, la dur\u00e9e et l\u2019\u00e9tendue territoriale de la garantie commerciale accord\u00e9e seront d\u00e9taill\u00e9s sur la Fiche Produit et un contrat \u00e9crit sera remis par le Vendeur au moment de la livraison du Produit garanti.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Il est rappel\u00e9 que la garantie commerciale ne prive pas le Client des dispositions relatives \u00e0 la garantie des vices cach\u00e9s ou la garantie l\u00e9gale de conformit\u00e9, telles que rappel\u00e9es \u00e0 l\u2019article 19.1 des pr\u00e9sentes CGU.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Certains Produits peuvent \u00e9galement b\u00e9n\u00e9ficier d\u2019une garantie commerciale dite \u00ab fabricant \u00bb \u00e0 laquelle le Vendeur n\u2019est pas partie. L\u2019\u00e9tendue et la dur\u00e9e de cette garantie varient selon les fabricants. Le Client peut consulter les termes exacts de cette \u00e9ventuelle garantie sur le site Internet du fabricant et dans la notice du Produit.<\/span><\/span><\/p><p align=\"justify\"><span style=\"font-family: Arial Nova Light, serif;\"><span style=\"font-size: small;\">Il est rappel\u00e9 que les garanties commerciales ne s&rsquo;appliquent pas en cas d&rsquo;usure normale (piles, t\u00eates de lecture,\u2026) ou due \u00e0 une utilisation anormale du Produit, de pannes li\u00e9es \u00e0 un mauvais branchement de l&rsquo;appareil ou au non-respect de la notice d&#8217;emploi, \u00e0 un choc, un d\u00e9faut d&rsquo;utilisation ou d&rsquo;entretien ou \u00e0 des causes ext\u00e9rieures au Produit (tous cas de force majeure et notamment, foudre, d\u00e9g\u00e2ts des eaux, etc.).<\/span><\/span><\/p><p align=\"center\"><span style=\"color: #000000;\"><span style=\"font-family: Arial Nova Light, serif;\"><b>Formulaire de r\u00e9tractation<\/b><\/span><\/span><\/p><p align=\"justify\"><span style=\"color: #000000;\"><span style=\"font-family: Arial Nova Light, serif;\">Le pr\u00e9sent formulaire doit \u00eatre compl\u00e9t\u00e9 et renvoy\u00e9 uniquement si le Client souhaite se r\u00e9tracter de la commande pass\u00e9e sur <\/span><\/span><span style=\"color: #0000ff;\"><span style=\"font-family: Arial Nova Light, serif;\"><i>\u201dIndiquer le site internet\u201d<\/i><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Arial Nova Light, serif;\"> sauf exclusions ou limites \u00e0 l&rsquo;exercice du droit de r\u00e9tractation suivant les Conditions G\u00e9n\u00e9rales de Vente applicables.<\/span><\/span><\/p><p align=\"justify\"><span style=\"color: #000000;\"><span style=\"font-family: Arial Nova Light, serif;\">A l&rsquo;attention de <\/span><\/span><span style=\"color: #0000ff;\"><span style=\"font-family: Arial Nova Light, serif;\"><i>\u201dNum\u00e9ro et rue du Vendeur\u201d<\/i><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Arial Nova Light, serif;\"><br \/><\/span><\/span><span style=\"color: #0000ff;\"><span style=\"font-family: Arial Nova Light, serif;\"><i>\u201dCode postal du vendeur\u201d<\/i><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Arial Nova Light, serif;\"><br \/><\/span><\/span><span style=\"color: #0000ff;\"><span style=\"font-family: Arial Nova Light, serif;\"><i>\u201dVille du Vendeur\u201d<\/i><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Arial Nova Light, serif;\"><br \/><\/span><\/span><\/p><p align=\"justify\"><span style=\"color: #000000;\"><span style=\"font-family: Arial Nova Light, serif;\">Commande du <\/span><\/span><span style=\"color: #0000ff;\"><span style=\"font-family: Arial Nova Light, serif;\"><i>\u201dDate\u201d<\/i><\/span><\/span><\/p><p align=\"justify\"><span style=\"color: #000000;\"><span style=\"font-family: Arial Nova Light, serif;\">Num\u00e9ro de la commande : &#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;..<\/span><\/span><\/p><p align=\"justify\"><span style=\"color: #000000;\"><span style=\"font-family: Arial Nova Light, serif;\">Nom du Client : &#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;<\/span><\/span><\/p><p align=\"justify\"><span style=\"color: #000000;\"><span style=\"font-family: Arial Nova Light, serif;\">Adresse du Client : &#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;..<\/span><\/span><\/p><p align=\"justify\"><span style=\"color: #000000;\"><span style=\"font-family: Arial Nova Light, serif;\">Signature du Client (uniquement en cas de notification du pr\u00e9sent formulaire sur papier) :<\/span><\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>CONDITIONS GENERALES D\u2019UTILISATION DU SERVICE CLIENT Pr\u00e9ambule GRINTOURA propose une plateforme de commerce, www.grinmarket.fr , permettant \u00e0 des consommateurs (ci-apr\u00e8s \u00ab\u00a0Clients\u00a0\u00bb) de rentrer en relation avec des Vendeurs ou Prestataires professionnels (ci-apr\u00e8s \u00ab\u00a0Vendeurs \u00bb) en se connectant \u00e0 l\u2019adresse www.grintmarket.fr, (ci-apr\u00e8s le \u00ab\u00a0Site\u00a0\u00bb). Le Site est une plateforme de mise en relation entre Clients et [&hellip;]<\/p>","protected":false},"author":13,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"rankMath":{"parentDomain":"www.grintoura.fr","noFollowDomains":[],"noFollowExcludeDomains":[],"noFollowExternalLinks":false,"featuredImageNotice":"The featured image should be at least 200 by 200 pixels to be picked up by Facebook and other social media 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